PRIVACY POLICY 2026 • UGANDA Date: March 2026 Version: v1.0
BACKGROUND
Prestige Auto Holdings Ltd knows you value your privacy and how your data is used. We respect and value the privacy of everyone who visits our website or showroom or engages with our services and will only collect and use personal data in ways that are described in this Privacy Policy and in a manner consistent with our obligations and your rights under the Data Protection and Privacy Act, 2019 (Uganda), and its regulations.
By using our website or engaging with our services, you confirm that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website or services.
1. Definitions and Interpretation
In this policy, the following terms shall have the following meanings:
“Account”
Means an account is required to access certain areas or features of our website (where applicable).
“Cookie”
It means a small text file placed on your computer or device when you visit certain parts of our website. Details of cookies used are set out in Section 13 below.
“Customer”
Means any individual or entity purchasing, leasing, inquiring about, or otherwise engaging with Prestige Auto Holdings Ltd services.
“Site”
Means our official website and any related digital platforms operated by Prestige Auto Holdings Ltd.
“Services”
It means vehicle sales, vehicle sourcing, vehicle financing assistance, vehicle importation services, after-sales support, and related automotive services.
2. Information About Us
Our website and services are operated by:
Prestige Auto Holdings Ltd
A company registered in Uganda under applicable company laws.
Registered Address: [Insert Official Address]TIN Number: [Insert TIN]Email: [Insert Official Email]Telephone: [Insert Phone Number]
For data protection-related inquiries, please contact us using the details above.
3. What Does This Policy Cover?
This Privacy Policy applies to your use of our website and your engagement with our services.
Please note that we have no control over how third-party websites collect, store, or use your data where links may appear on our website. We advise you to check the privacy policies of such websites before providing any personal data.
4. What is Personal Data?
Personal Data means any information relating to an identified or identifiable individual. This may include:
- Full name
- Identification number
- Contact details
- Location data
- Financial information
- Vehicle preferences
- Any other information capable of identifying you directly or indirectly
5. Your Rights Under the Law
As a data subject under the Data Protection and Privacy Act, 2019, you have the right:
- To be informed about how your personal data is collected and used
- To access the personal data we hold about you
- To request correction of inaccurate or incomplete data
- To request deletion of your personal data (where applicable)
- To restrict processing of your personal data
- To object to processing for specific purposes
- To data portability where applicable
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You also have the right to lodge a complaint with the Personal Data Protection Office (PDPO) if you believe your rights have been violated.
6. What Data Do We Collect?
Depending on how you interact with us, we may collect:
- Full name
- National ID / Passport details
- Telephone number
- Email address
- Physical address
- Vehicle preferences
- Payment information
- Bank details (where applicable for transactions)
- Business name (for corporate clients)
- IP address
- Browser type and device information
- Website usage data
We collect and use this information to:
- Identify you
- Process vehicle purchases or inquiries
- Facilitate payments
- Arrange vehicle delivery or transfer
- Provide after-sales services
- Communicate updates or offers
- Comply with legal and regulatory requirements
- Improve our services and customer experience
7. How Do We Use Your Personal Data?
We use your personal data:
- To perform contracts with you
- With your consent
- To comply with legal obligations
- For legitimate business interests
This includes:
- Managing customer inquiries
- Processing vehicle sales and documentation
- Facilitating financing or payment arrangements
- Sending service reminders or updates
- Conducting customer satisfaction surveys
- Marketing (where you have consented)
You may opt out of marketing communications at any time.
8. Data Retention
We retain personal data only for as long as necessary:
- To fulfill contractual obligations
- To comply with legal requirements
- For legitimate business purposes
Once data is no longer required, it will be securely deleted or anonymized.
9. Data Storage & Transfers
Your personal data is stored securely using appropriate technical and organizational measures.
Where data is transferred outside Uganda (for example, through secure cloud hosting services), we ensure appropriate safeguards are in place to protect your personal data in accordance with Ugandan law, such as data encryption and compliance with international data protection standards.
10. Sharing of Personal Data
We may share your personal data with:
- Financial institutions (for payment processing)
- Insurance providers (where applicable)
- Vehicle registration authorities
- Regulatory bodies
- IT service providers and website hosting companies
- Legal or compliance authorities where required by law
We ensure that any third party handling your data complies with applicable data protection laws.
11. Controlling Your Personal Data
You may:
- Request access to your data
- Request corrections
- Request deletion (where legally permissible)
- Withdraw consent for marketing
Requests must be made in writing via email.
12. Subject Access Requests
You may submit a written request to access your personal data.
We will respond within the timeframe provided under the law. In certain cases, additional time may be required depending on the complexity of the request.
13. Cookies Policy
Our website may use first-party and third-party Cookies to:
- Improve user experience
- Analyze website traffic
- Understand visitor behavior
Examples may include Google Analytics cookies used for tracking website performance.
You may disable Cookies via your browser settings; however, some features of our website may not function properly.
14. Contact Information
If you have any questions regarding this Privacy Policy, please contact us:
Telephone:
0392 880190
0704 789803
Email:
info@prestigedrivingschool.co.ug
Changes to This Privacy Policy
Prestige Auto Holdings Ltd may update this Privacy Policy from time to time to reflect changes in law or business operations.
Any updates will be posted on our website, and continued use of our website or services will constitute acceptance of the updated policy.
